Shipping Policy
Shipping Policy
Store Name: Prime Gents
Email: support@primegents.shop
This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and U.S. federal holidays) after receiving your order confirmation email.
You will receive a shipping confirmation email once your order has been shipped.
Processing times may be extended during peak seasons, holidays, or promotional events.
Shipping Rates & Delivery Estimates
Shipping costs are calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Expedited Shipping (if available): 3–5 business days
Delivery timeframes are estimates only and are not guaranteed.
Shipping Coverage
We currently ship within the United States.
International shipping may be available if clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take up to 24–48 hours to update in the carrier’s system.
Shipping Delays
Prime Gents is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery at:
Please include your order number and photos (if applicable), and we will assist in resolving the issue.
Contact Information
For questions regarding this Shipping Policy, please contact: